FAQ

We are happy to help! Before contacting us by email, please check here – most frequently asked questions have very simple solutions.

There is a globe icon at the bottom right of the video player. Click on it and select your preferred language. If the recording does not start playing automatically, simply press "Play."

The quality is usually set automatically, so we recommend changing it only if your internet connection is unstable. In this case, select the lowest quality. To change the quality, click the quality icon at the bottom of the video player and choose the setting that works best for you. If the video does not start playing automatically, simply press "Play."

Each login is valid on only one device. If you log in elsewhere, the previous session will automatically log out to ensure fair use.

Refresh the page (click "Refresh") and restart the video. This usually solves the problem immediately.

When your phone connects to or disconnects from Wi-Fi (for example, when leaving or returning home), the image may freeze briefly. In this case, if the image does not return within a few seconds, refresh the page.

Our seminars are held live – just as if you were there in person. You cannot rewind, but the recording will be available to all participants after the event.

Replay availability depends on the event location. Events held in Lithuania can be replayed only via the IBOCity app for the period specified by the ticket provider. Events held in other countries can be replayed on this website for a limited time after the event ends. Detailed replay information is provided in the email containing your login credentials.

Only participants who have purchased a ticket will receive login details. We always recommend copying and pasting your password, as it contains many symbols and is easy to mistype.

If you have entered incorrect details three times and the system has blocked you, please email us at help@yager.eventbroadcasting.eu and we will help you.

Don't worry – in such cases, simply write to us at help@yager.eventbroadcasting.eu and we will quickly unblock your account.

The translation is broadcasted so that you hear as little delay as possible. However, if your internet connection is unstable, the audio may sometimes stutter. If this happens a lot, click on the link below the player to access the backup translation player. The audio there is delayed by a few seconds, but the broadcast is stable.

We support:
In-browser playback (required)
Our streaming requires a web browser and works only in supported browsers on the OS versions above.
Best experience: Use Chrome on all platforms.
On iPhone, Safari works; Chrome is still recommended.
Supported browsers and baseline versions
These baseline versions (or newer) include the capabilities required for our stream:
Keep everything up to date. You’ll get better stability and latency on the latest OS and browser releases.

No. iPhone cannot be switched to Low Power Mode, and Android devices cannot be set to Battery Saver Mode, because in these modes, the audio stops immediately when the screen is locked.

No. Safari cannot be switched to Private Mode, because in this mode, the audio stops immediately when the screen is locked.

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